Privacy Policy
Last modified: june 19, 2025
A LEGAL DISCLAIMER
This Privacy Policy explains how Provocative Plastic Surgery (“Provocative,” “we,” “our,” or “us”) collects, uses, and discloses information about you when you access or use our website and mobile site located at https://provocativeps.com, and related services (collectively, the “Site”). We take your privacy seriously.
This Privacy Policy applies solely to our clients and visitors while they access and utilize this Site. It may not apply to transactions made or information gathered through channels other than this Site. This website is not directed toward or designed for anyone under the age of 18.
We may update this Privacy Policy periodically. If changes are made, we’ll revise the "Effective Date" and may post additional notice on the homepage or notify you directly. We encourage you to review this Policy regularly to stay informed about how we handle your data.
Consent Statement
“By providing your mobile number, you consent to receive SMS messages from Provocative Plastic Surgery regarding appointments, customer service updates, and promotional offers. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out at any time.”
Data Sharing Disclosure
“We may share your personal information with third-party service providers solely for the purpose of delivering SMS communications on our behalf. These providers are contractually obligated to protect your information and use it only for the specified purpose.”
Opt-Out Instructions
“You can opt out of receiving SMS messages at any time by replying ‘STOP’ to any of our messages. After opting out, you will receive a confirmation message, and no further messages will be sent unless you opt back in.”
A. COLLECTION OF INFORMATION
1. Information You Provide to Us
We collect information you voluntarily provide, such as:
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Name
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Contact details (email, address, phone number)
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Payment information (processed through third-party providers)
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Communication history
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Any information shared through forms, emails, phone calls, or social media interactions
We use this information to provide services, respond to inquiries, improve our offerings, and conduct market research.
2. Automatically Collected Information
When you access our Site, we may automatically gather:
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Usage data (e.g., pages visited, time spent)
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Device details (e.g., IP address, browser type)
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Location information
Information Collected by Cookies and Tracking Technologies
We and our service providers use:
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Cookies: small files that enhance your Site experience
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Web Beacons: pixel tags that track visits and actions
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Clear GIFs: similar tools used in emails or Site to collect engagement data
For more information, see the Your Choices section below.
We collect personal information including names, phone numbers, and appointment details when users opt in via website forms, phone, or in-office. This information is used for appointment reminders, promotional offers, and post-procedure care via SMS.
We will never share SMS opt-in data with third parties for unrelated marketing purposes.
B. USES OF INFORMATION
We may use the information we collect to:
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Provide, maintain, and improve our Site and services
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Deliver the information you request
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Send technical notices, updates, and security alerts
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Offer customer support and respond to your inquiries
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Send administrative communications, confirmations, and reminders
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Share marketing, promotional, and educational materials (you may opt out at any time)
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Maintain customer relationship management tools and mailing lists
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Anonymize and aggregate data for analytics
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Analyze usage trends and customer engagement
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Personalize the Site and deliver relevant content
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Facilitate contests, sweepstakes, and promotions
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Detect and prevent fraud or misuse
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Fulfill any purpose disclosed to you at the time your data was collected
C. SHARING OF INFORMATION
We may share information about you in the following situations:
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With service providers and business partners who are contractually bound to protect your information and use it only as instructed
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To comply with legal obligations, such as subpoenas, court orders, or government requests
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To protect rights, safety, or property, if we believe disclosure is appropriate or necessary
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In business transfers, such as during a merger, acquisition, asset sale, or reorganization
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With affiliates within Provocative Plastic Surgery’s network or in connection with events
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With your explicit consent or direction
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With third parties for lawful purposes, if such sharing is disclosed at the time of data collection
We may also share aggregated or de-identified data that cannot reasonably be used to identify you.
We will never share your SMS opt-in data or consent status with third parties for unrelated purposes. However, we may share such data with vendors strictly necessary to deliver SMS messages (e.g., platform providers, carriers).
D. DATA RETENTION
We retain your data only as long as necessary to:
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Provide the services you request
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Comply with legal, tax, or regulatory requirements
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Maintain business records
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Resolve disputes or enforce agreements
When we no longer need your personal information, we securely delete or anonymize it.
For any questions about data retention, please see the Contact Us section.
E. LINKS TO OTHER WEBSITES
Our Site may contain links to other websites. If you click a link to a third-party site, any personal information you provide is subject to that site’s own privacy practices and not this Privacy Policy. We are not responsible for the content, privacy, or security of external sites.
We recommend reviewing the privacy policies of any third-party site you visit.
F. SOCIAL SHARING FEATURES
Our Site may include social sharing tools, such as the Facebook “Like” button or Instagram share features. These integrations allow you to share your activities on our Site with other platforms and may collect information from you, including your IP address and what pages you visit.
Your use of these features is governed by the privacy policies of the corresponding third-party social media platforms.
G. ADVERTISING AND ANALYTICS SERVICES PROVIDED BY OTHERS
We may use third-party tools like Google Analytics, ad networks, and remarketing platforms to:
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Analyze traffic and user behavior
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Deliver personalized advertisements
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Track conversions across devices or sessions
These third parties may use cookies, web beacons, and device identifiers to collect information about your use of the Site and other websites or apps.
To learn more about interest-based advertising and your options to opt out, visit:
🔗 www.aboutads.info/choices
You may also manage cookies through your browser settings.
H. YOUR CHOICES
1. Promotional Communication
You may opt out of:
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Marketing emails by clicking “unsubscribe” in any email
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SMS messages by replying “STOP”
We may still send non-promotional communications (e.g., appointment reminders or service notifications).
We do not share SMS consent or opt-in data with third parties for unrelated purposes. Only vendors necessary for messaging services may access this data.
2. Updating Information
To update or correct personal data you’ve provided, contact us at info@provocativeps.com. You may request data deletion, though we may retain certain information as required by law or for legitimate business reasons.
We may also retain cached or archived data for system integrity or legal purposes.
I. COOKIES
Most web browsers accept cookies by default. You can adjust your browser settings to remove or reject cookies, but doing so may impact the functionality and user experience of our Site.
Cookies allow us to:
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Remember your preferences
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Analyze website traffic and usage
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Personalize your experience
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Deliver targeted advertisements
Note that disabling cookies may limit access to certain features of the Site.
J. MOBILE PUSH NOTIFICATIONS / ALERTS
If you consent, we may send you push notifications or alerts to your mobile device. These may include promotional messages or service updates.
You can manage or disable these notifications through your mobile device’s settings at any time.
K. CHILDREN
Our Site is not directed at or intended for children under the age of 13, and we do not knowingly collect personal information from them.
Consistent with the Children’s Online Privacy Protection Act (“COPPA”), if we learn we have received data from a child under 13 without verified parental consent, we will delete it immediately.
If you believe a child has provided us with personal information, please contact us at info@provocativeps.com.
For more information on children's privacy rights online, visit www.ftc.gov/privacy/privacyinitiatives/childrens.html.
L. YOUR NEVADA PRIVACY RIGHTS
Under Nevada law (NRS § 603A.300), residents of Nevada may opt out of the sale of certain types of personal information.
While Provocative Plastic Surgery does not sell your personal information, you may still submit a verified request to opt out, which we will honor and retain for the future.
To submit such a request, contact us at:
📧 info@provocativeps.com
📞 (305) 402-9111
We reserve the right to update this section as laws or practices change.
M. TRANSFER OF INFORMATION TO THE U.S.
Provocative Plastic Surgery is based in the United States. If you are accessing our Site from outside the U.S., please be aware that your information will be processed and stored in the United States.
By submitting your personal data, you consent to the transfer, processing, and storage of your information in the U.S., where data protection laws may differ from those in your country.
If you are a resident of the European Economic Area (EEA), we aim to comply with the General Data Protection Regulation (GDPR) and acknowledge your rights:
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To withdraw consent to data processing
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To object to processing for direct marketing
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To access, correct, or delete your personal data
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To request data portability
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To lodge a complaint with a supervisory authority
We may charge a reasonable fee for excessive or repeated data access requests, as permitted under GDPR.
N. YOUR CALIFORNIA PRIVACY RIGHTS
This section applies only to California residents under the California Consumer Privacy Act (CCPA) and California Civil Code § 1798.83.
1. Information We Collect
In the past 12 months, we have collected the following categories of personal information:
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A. Identifiers (e.g., name, email address)
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B. Personal records (e.g., contact details)
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F. Internet activity (e.g., browsing behavior)
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G. Geolocation data
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K. Inferences (e.g., preferences and behavior)
We collect this data from you directly, from your browser/device, and through third-party providers.
2. Sharing Personal Information
We do not sell your personal information to third parties.
We may share your information with service providers only for business purposes—such as appointment management, text messaging, or analytics—under strict confidentiality and non-use agreements.
You have the right to:
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Know what categories of personal data we collect
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Request a copy of your data
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Request deletion of your personal information (with exceptions)
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Opt out of any potential future sales or disclosures
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Designate an authorized agent to act on your behalf
We will verify your identity before processing any request. You may submit a verifiable consumer request twice in a 12-month period.
Response time: within 45 days, with up to a 90-day extension if necessary.
We do not discriminate against individuals for exercising their privacy rights under California law.